Warehouse / Counter Sales – Annex and Scarborough locations
OVERVIEW
| Counter Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They are focused on serving customers in person, on the phone or by email in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Warehouse staff are responsible for picking and packing all assigned orders in the warehouse. Loading trucks for delivery and assisting in warehouse functions are required. They need to maintain a clean and safe environment. |
KEY RESPONSIBILITIES
- Taking orders in person at the counter or by phone.
- Picking and packing of customer’s orders.
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Answer all incoming customer inquiries regarding products, services and
ensure a high level of customer satisfaction. - Sourcing non-stocking items for customers.
- Problem solving to rectify customer concerns as quickly as possible.
- Purchasing stock orders for branch as assigned
- Resolving issues relating to orders, transfers and PO’s
- Processing returns for customers and getting RGA’s from vendor if required
- Stock Replenishment when required.
- Counter and warehouse maintenance.
- Pick and packing of all assigned orders in the warehouse
- Ensure orders are picked accurately and completely
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Assisting warehouse staff as need. ie receiving PO’s, putting stock away,
loading and unloading of product - Making delivers if necessary
- Any other duties as required.
REQUIREMENTS
- Product knowledge in plumbing is an asset
- Excellent written and verbal communication skills
- Excellent organizational skills and attention to detail
- Strong system knowledge
- Customer service oriented
- Able to multitask
- Problem solving skills
- Hours to be determined. Subject to change.
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Additional hours may be required on a daily basis to perform this job
effectively
APPLY NOW
WHATEVER YOU NEED, DELIVERED
OR READY FOR PICK UP AT ANY WAREHOUSE NEAR YOU
Call Us
Call us any time. Our team is ready and we are happy to help you. Monday-Thursday 6AM-7PM and Friday 6AM-6PM
Order Online
We check online before our doors open. You will get an acknowledgement and then your order will be on its way to your site. Or pre-order for pick-up to have it waiting for you at the location you want.
Pick Up
All our locations are fully stocked warehouses, not branches. You can be confident that when you pop in, you’ll walk out with what you need.