@ Abstract Inc. 422 N Rivermede Rd | VAUGHAN, ON

Learn from the experts at Geberit about the key innovations for in-wall carriers, actuator technology and bidet integration. There will be a hands-on review of rough-in requirements, mounting options, securing & levelling as well as connecting water supply.

Geberit Contractor Training Agenda

Wall-Hung Systems & Bidet Integration

1. Welcome & Introduction (5 minutes)

• Introductions
• Overview of training objectives
• Why wall-hung systems are growing in North America

2. Geberit Brand Overview & History (5 minutes)

• Company history and global presence
• Leadership in concealed systems
• Key innovations (in-wall carriers, actuator technology, bidet integration)
• North American vs European market adoption

3. Understanding the Geberit System (15 minutes)

• Components of a wall-hung system:
  • Carrier frame
  • Tank system
  • Actuator plates
  • Bowl compatibility
• Advantages vs floor-mounted systems:
  • Space savings
  • Cleanability
  • Serviceability

4. Installing the Carrier Frame (30 minutes)

• Rough-in requirements (heights, spacing, water supply, waste)
• Mounting options:
  • Wood stud
  • Steel stud
  • In-wall vs in-front-of-wall
• Securing and leveling the frame
• Connecting water supply and waste
• Common installation mistakes to avoid

5. Installing the Wall-Hung Toilet (20 minutes)

• Bowl installation steps
• Setting carrier rods and outlet connections
• Sealing and alignment
• Weight load considerations
• Final adjustments and testing

6. Installing Geberit SensoWash Bidet Seats (15 minutes)

• Electrical requirements (GFCI, rough-in planning)
• Water connection setup
• Mounting and pairing with compatible bowls
• Commissioning and testing
• Key selling points vs competitors (e.g., Toto)

7. Servicing & Maintenance of the Carrier (10 minutes)

• Access through actuator plate (no wall removal)
• Replacing fill valve and flush valve
• Adjusting flush volume and settings
• Troubleshooting common issues:
  • Weak flush
  • Continuous running
  • Noise

8. Actuator Plates & System Compatibility (5 minutes)

• Breadth of actuator offering:
  • Mechanical
  • Pneumatic
  • Electronic / touchless
• Design options and finishes
• Compatibility:
  • Geberit carriers with multiple toilet manufacturers
  • Key pairing considerations (bolt spacing, outlet geometry)

9. Warranty & Support (10 minutes)

• Geberit warranty coverage:
  • Carrier systems
  • Internal components
  • Electronics (SensoWash)
• What’s covered vs not covered
• Service process and parts availability
• Importance of proper installation for warranty