As an Outside Commercial Sales Representative, you are responsible for the development and management of sales initiatives and activities focused within the Greater Toronto Area’s commercial segment.
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Overview
Key Responsibilities
Sales and Customer Support
• Building and maintaining relationships with existing customers by offering product knowledge and assistance for their daily requirements.
• Visiting job sites as required to identify if any opportunities or challenges that exist to ensure NEXT standards of service are being met, reporting all details and results.
• Continuously looking for opportunities to increase market penetration by identifying opportunities with existing and new customers.
• Providing customer support including answering incoming calls, order entry, product sourcing and follow-up as required.
• Lead and work within a sales team environment to support the customer’s long term and daily requirements.
• Reviewing daily report to ensure pricing accuracy for customer orders prior to billing.
• Liaison with shipping department (Corporate and/or Branch) for all special customer requests.
• Coordinating with A/R to work through credit issues and resolve any pricing discrepancies.
• Dealing directly with vendors to coordinate product training for customers, source product and secure pricing.
Requirements
• 3 to 5+ years of previous experience in a similar role is required.
• Strong product knowledge of plumbing and hydronic supplies is preferred.
• Excellent customer service skills are required.
• Multi-tasking skills with the ability to manage various orders and activities.
• Self- motivated and results driven.
• Team oriented – ability to work well with others and contribute to winning culture.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to remain calm under pressure, react quickly and provide solutions to problems.
• High sense of urgency, strong work ethic, willingness to compete and win.
• Ability to remain strong under pressure and provide logical solutions.
• Ability to build long lasting relationships.