Junior Dispatch – Night Shift

Warehouse Dept.


Assist in the daily functions of customer service, customer deliveries and vendor pick-ups.

Key Responsibilities

 Ensure all branch moves/transfers are completed.
 Work hand in hand with afternoon dispatchers in routing for next day.
 Start to upload routes onto Transportation Management System (TMS) as they are being routed.
 Ensure MTTMS is clean, update any pending new orders, or any orders in load status, orders still in on-site status etc.
 Monitoring drivers’ work ethics/performance and make sure they are performing as per Next Supply guidelines.
 Daily, review all runsheets, logbooks handed in by drivers to ensure they are as per MTO regulations, then store them accordingly.
 Ensure all vendor pickups are assigned to appropriate trucks, depending on time and geographical areas.
 Communicate and interact with drivers to understand their concerns at the start of the drivers shift in the morning.
 Work with afternoon and nighttime warehouse supervisors to share any driver concerns on truck loading, sequence etc, vice versa.
 Ensure drivers understand and adhere to Load securement.
 Communicate internally with the Order Desk to understand ship-to’s address and ensure the information is completed in a timely manner
 Complete detailed end of day shift notes to summarize the entire day.
 Review daily runs to provide feedback for future improvements.
 Address all missed time calls, late, during the day and provide feedback to their supervisor/manager.
 Address customer complaints with drivers, provide corrective action to internal team and Transportation Team.
 Complete reports as assigned such as OTP, claims, driver attendance, performance, compliance (POD, Pictures)
 Review daily driver runsheets to pinpoint and hour leakage or drivers not following SOP, processes.
 Ensure all drivers are performing pre-trips, departing on time,
 Provide input for weekly drivers meeting.
 Follow up with receiving team to ensure any critical product/rush orders are received on priority.
 Follow up on any drivers call in sick or late, plan replacement accordingly.
 Manage the drivers vacation planner and get it approved by their Manager, once approved advise the drivers and update the planner and save on the shared drive.
 Perform other duties as assigned by their Supervisor/Manager


 Organized, able to work on their own, results oriented.
 Computer Knowledge, efficient in Microsoft Excel and Word
 Knowledge of the GTA and surrounding areas a must.
 Good Communication and writing skills.
 Product Knowledge an asset.
 Knowledge of ODT an asset.
 Knowledge of Flat Beds.
 DZ or AZ License an asset.

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Email: info@nextsupply.ca    Phone: 289-982-NEXT


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