Ensure all branch moves/transfers are completed.
Work hand in hand with afternoon dispatchers in routing for next day.
Start to upload routes onto Transportation Management System (TMS) as they are being routed.
Ensure MTTMS is clean, update any pending new orders, or any orders in load status, orders still in on-site status etc.
Monitoring drivers’ work ethics/performance and make sure they are performing as per Next Supply guidelines.
Daily, review all runsheets, logbooks handed in by drivers to ensure they are as per MTO regulations, then store them accordingly.
Ensure all vendor pickups are assigned to appropriate trucks, depending on time and geographical areas.
Communicate and interact with drivers to understand their concerns at the start of the drivers shift in the morning.
Work with afternoon and nighttime warehouse supervisors to share any driver concerns on truck loading, sequence etc, vice versa.
Ensure drivers understand and adhere to Load securement.
Communicate internally with the Order Desk to understand ship-to’s address and ensure the information is completed in a timely manner
Complete detailed end of day shift notes to summarize the entire day.
Review daily runs to provide feedback for future improvements.
Address all missed time calls, late, during the day and provide feedback to their supervisor/manager.
Address customer complaints with drivers, provide corrective action to internal team and Transportation Team.
Complete reports as assigned such as OTP, claims, driver attendance, performance, compliance (POD, Pictures)
Review daily driver runsheets to pinpoint and hour leakage or drivers not following SOP, processes.
Ensure all drivers are performing pre-trips, departing on time,
Provide input for weekly drivers meeting.
Follow up with receiving team to ensure any critical product/rush orders are received on priority.
Follow up on any drivers call in sick or late, plan replacement accordingly.
Manage the drivers vacation planner and get it approved by their Manager, once approved advise the drivers and update the planner and save on the shared drive.
Perform other duties as assigned by their Supervisor/Manager