Taking orders in person at the counter or by phone.
• Picking and packing of customer’s orders.
• Answer all incoming customer inquiries regarding products, services
and ensure a high level of customer satisfaction.
• Sourcing non-stocking items for customers.
• Problem solving to rectify customer concerns as quickly as possible.
• Purchasing stock orders for branch as assigned
• Resolving issues relating to orders, transfers and PO’s
• Processing returns for customers and getting RGA’s from vendor if required
• Stock Replenishment when required.
• Counter and warehouse maintenance.
• Pick and packing of all assigned orders in the warehouse
• Ensure orders are picked accurately and completely
• Assisting warehouse staff as need. Ie receiving PO’s, putting stock away, loading and unloading of product
• Making delivers if necessary
• Any other duties as required.